Shipping Policy
We strive to deliver your body and hair care products safely and promptly. Please review our shipping terms below:
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
- We use reliable courier services to ensure timely delivery.
- Standard shipping usually takes 5–10 business days depending on your location.
- Expedited shipping options may be available at checkout for faster delivery.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the weight of your order and delivery location.
- Free shipping may be offered for orders above a certain amount (if applicable).
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
- Please allow 24 hours for the tracking information to update.
5. Shipping Restrictions
- We currently ship to domestic locations only (or specify countries if international shipping is available).
- Certain remote areas may have longer delivery times.
6. Damaged or Lost Shipments
- If your order arrives damaged, please contact customer support immediately with photos of the package and product.
- For lost shipments, we will work with the courier to locate your package or provide a replacement if necessary.
7. Customer Support
For any questions or assistance regarding shipping, please reach out to our customer support team:
Email: groworganic88@gmail.com